Work from any computer - HelpDesk is always easily accessible over the Internet
All the information about a ticket is collected in the software!
All the solutions are saved in a searchable knowledge database and, if you wish, in the FAQ.
Identify knowledge gaps and improve your routines with reports from HelpDesk
Get HelpDesk as a SaaS or install the program on your own servers!
HelpDesk provides a well-organized overview of support matters and stores all related information in one place. The support tool has practical functions like an FAQ, delegation, a knowledge database and SLA.
It is possible to create customized log-in pages, making it easy for your customers to register trouble tickets, regardless of whether you're working in IT support, customer services or HR. The program is flexible and customizable and supports several ITIL processes.
Evaluate HelpDesk today - it is free and without obligations.
Read customer testimonials and see examples of various program uses.
Adapt HelpDesk to suit your organization's needs!
Would you like som advice on how our products work for you? Ask us now!