HD-TIME - register support time

HD-TIME connects Artologik HelpDesk to Artologik TIME, enabling the recording of time spent on a particular ticket, and facilitating detailed client invoicing.

Advantages of HD-TIME

• Detailed recording of time, even on a minute by minute level
• Simple creation of statistics for invoicing purposes as well as ready invoices
• Time registration is done as part of the work process in HelpDesk

How it works

Time registration occurs as a natural part of the process in Artologik HelpDesk and the data is then automatically registered in the application Artologik TIME. When a new customer is created in HelpDesk, all customer details are automatically copied and transferred into TIME and registered there.

Modifications to existing user accounts are also automatically transferred into TIME. The shared database for the two software packages only requires that you enter data once in order to have accurate information in both interfaces, at any time.

This plug-in requires HelpDesk as well as our time registration system Artologik TIME. You can find information about the licences for the products in our online pricelist, or contact us for further information.