HelpDesk - Purchase or Rental?

Artologik HelpDesk is available in three editions. The licence size depends on the total number of administrators and ticket operators (support technicians) that you will require. For help assessing your licence requirements, please contact us.

Light - Purchase 500 EUR; Rental 80 EUR/month

Ticket operators/Administrators = max. 2
Recommended database = MS Access

Standard - Purchase 1 500 EUR; Rental 160 EUR/month

Ticket operators/Administrators = max. 5
Recommended database = MS Access, MS SQL 

Enterprise - Purchase 3 000 EUR, Rental 270 EUR/month

Ticket operators/Administrators = max. 10
Recommended database = MS Access, MS SQL

Extra Packs of Users - Purchase 500 EUR; Rental 40 EUR/month

Ticket operators/Administrators = +5 per pack
Can only be added to the Enterprise edition!

All prices are subject to alteration; contact us for the latest update or for a detailed quote.