Learn more about HelpDesk
We offer training sessions in HelpDesk in order for you to get as much as possible out of the program. The better you structure HelpDesk, the better use you get out of the support tool.
Based on how your organisation works we plan which users that is to take part in the different stages of the training and where the focus should be. When our experienced educators plan a course they start from the options below.
The full day education includes a lecture and practical training. We do a thorough walk through the program and complete different exercises in front of the computers in order for the participants to be able to try for themselves. The day can be divided so that people with different user roles get separate training.
The half day training gives an introduction to the program. We look at the different parts that the program consists of so that users can start to work in the program on a somewhat lower level.
We also offer training on-line using Adobe Connect Pro and the participants can follow on the instructor’s screen during the whole session. Our on-line training have an hourly rate and you decide what we focus on – maybe there is a function you would like to know more about?
Below you can see our training rates.
Do not hesitate to contact us for further information, or to discuss how a course could be fitted in order to suit the needs of your organisation.