Learn more about HelpDesk

We offer training sessions in HelpDesk in order for you to get as much as possible out of the program. The better you structure HelpDesk, the better use you get out of the support tool.

Based on how your organisation works we plan which users that is to take part in the different stages of the training and where the focus should be. When our experienced educators plan a course they start from the options below.

Full day

The full day education includes a lecture and practical training. We do a thorough walk through the program and complete different exercises in front of the computers in order for the participants to be able to try for themselves. The day can be divided so that people with different user roles get separate training.

Half day

The half day training gives an introduction to the program. We look at the different parts that the program consists of so that users can start to work in the program on a somewhat lower level. 

On-line training

We also offer training on-line using Adobe Connect Pro and the participants can follow on the instructor’s screen during the whole session. Our on-line training have an hourly rate and you decide what we focus on – maybe there is a function you would like to know more about?

Prices

Below you can see our training rates.

   
Online training with Service agreement (price per hour)65/hour
Online training without Service agreement (price per hour)90/hour
Training full day (travel costs will be added)1,075
Training half day (travel costs will be added)640
Prices:All prices shown excluding VAT

Do not hesitate to contact us for further information, or to discuss how a course could be fitted in order to suit the needs of your organisation.