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Many of the questions handled by the support are recurrent. In your FAQ (Frequently Asked Questions) you can gather these questions, but it is not always easy to get the customers to search for the information here on their own accord. We have the...
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The booking software grants PIZZAROTTI & CIE an efficient management of their construction tools and improves the efficiency on the field.
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What replies have other people given and do my answers differ from theirs? It is always interesting to compare answers and with Survey&Report you can easily present you respondents to the latest results by forwarding them to the website of the rep...
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Do you want to keep track of the tickets when the ticket list is not opened in your browser? By activating the e-mail reminder you are notified when new tickets have been registered for the objects you have selected. It is also possible to create ...
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As Europe’s leading specialist publisher of agricultural media, the Landwirtschaftsverlag Münster relies on Artologik Survey&Report for the multiple large surveys which are sent to their one million readers each month.
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Now and then you need to collect additional information from users booking your objects. Does the person making a car booking have a drivers licence? How many people will be using the sauna? Have the user read the booking agreement? For occasions ...
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By using the function Ticket classification you can learn even more about your support. Which type of tickets do you handle? If, for example, user questions constitute a majority of the tickets, a training day might be needed.
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Christmas is upon us and we would like to wish you a joyful holiday and a happy new year.
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