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Do you have something special which you would like to inform your HelpDesk users about when they log into the software? The user conditions might have changed, or there is a new price list for support? If so you can use the function Login message.
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A picture is worth a thousand words and when you create surveys in Survey&Report, you can in an easy way insert images by your questions.
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With the plug-in HD-TIME you can account for time spent – down to the minute if you wish – while working with your tickets in HelpDesk. Invoice details can then be extracted for invoicing your support customers.
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Our booking software offers the possibility to use different pricing models for your objects. You can also choose to use different prices for different organisations and users.
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Our survey software Survey&Report is available in five languages – apart from English, also in Swedish, German, French and Spanish – and surveys can be translated and published in 67 different languages.
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Do you perform recurring surveys? If so, you probably want to be able to compare the results in order to see variations and trends more clearly. This can be done with the plug-in SR-Advanced Report, which contains a comparison function.
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No matter which type of support you offer and no matter the size of your organisation, Artologik HelpDesk can assist you in your support work. For organisations with many objects to support and a more complex structure, the plug-in HD-Advanced off...
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Time to schedule a conference? With EZbooking you can, at the same time as booking the conference room, register the visitors, book extra equipment – as for example beamer and laptop – and order the coffee for the afternoon break. This saves time ...
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