Why EmailResponse?

An uncontrolled flow of your email, e.g. to official email accounts, is a problem in many organizations. The solution is a simple system which can handle several email addresses and keep track of all internal handling - from reception and reply - to evaluation and statistics. 

The risk of forgetting messages is minimized. EmailResponse facilitates your handling of statistics, since all email messages are registered. The statistics serve as the basis of various reports which can be generated in the program. The reports provide a key on how to work effectively with your email.

Handling your emails in EmailResponse is safer and more effective!

Inbox

With EmailResponse, you will have all the traditional functions of an email program. In addition, you are also able to view the status of a message; New, Handled, Read or Replied To. If you move the mouse pointer over the incoming address, a few lines of the message will be displayed.

Reminders

Here, the administrator can set how frequent, and to whom the reminders of unanswered email should be sent to.

Standard Replies

When you click the address of a sender, an answering form is displayed where you can reply to the message. You can also choose between a number of standard replies, selected for frequent requests.

Reports

The Reports section in EmailResponse will offer continuous information on how the handling of your email is working within the organization. The information can be specified for each email account.