This plug-in gives you access to a number of advanced question types and to the Paper mail and Paper survey functions.They make it possible to print and send mailings via paper mail and to scan surveys that have been answered in a paper format and analyze them with the program.
Sometimes the answer options may be difficult to describe in words, then image map can be prove useful. They let respondents answer questions by clicking specific zones in a given image. Image maps can be created to allow for one or multiple options to be selected.
One example: A company is planning on installing a new vending machine and want the staff’s opinion on where to place it. In the question, a drawing of the office is inserted with marked zones for its possible placements. This way respondents get an image of what different options really entail. Another advanced question type is Matrix – Side by side which lets you ask two questions in one. With questions like that, respondents can for instance give their opinion on something while at the same time specifying how important it is to them.
Among other things you can then ask your customer how good they think your phone support service is, while also naming how important they consider it to be. Sometimes it is difficult for respondents to answer a survey online, for instance if they do not have a computer or e-mail address. It could also be the case that you want to conduct a survey during a meeting in a conference room with no computers. In these cases, paper surveys are highly useful.
When creating a paper survey you connect the respondents to the survey as usual, but you then print the survey and let them answer it on paper. The paper surveys are then scanned and converted into PDF files that can then be analyzed by the program. The answers to questions with set answer options are registered automatically by the program whereas textual answers need to be entered manually.