Latest News
EZbooking: Book several objects at once with Connected booking
The booking software Artologik EZbooking offers the possibility to book several objects at once. For the conference day you might, for example, require smaller rooms for the afternoon workshop. If so you can use the function Connected booking.
HelpDesk: Use the function Login message as an information channel
Do you have something special which you would like to inform your HelpDesk users about when they log into the software? The user conditions might have changed, or there is a new price list for support? If so you can use the function Login message.
EZbooking: Book all at once!
Time to schedule a conference? With EZbooking you can, at the same time as booking the conference room, register the visitors, book extra equipment – as for example beamer and laptop – and order the coffee for the afternoon break. This saves time and you get an even better overview since all information is gathered in one place.
EZbooking: Book with your smartphone or tablet
Did you know EZbooking has a mobile interface? This means you can make your bookings on the go – wherever you are!
Survey&Report: Create paper surveys with SR-Advanced Survey
Sometimes it is hard for respondents to answer a survey online – they might not have an e-mail address or the survey is being performed in a place where there are no computers. For those occasions it is ideal to use the function Paper survey.
HelpDesk: Simplify the work with automatic ticket registration from incoming e-mails
By defining e-mail rules which automatically create tickets from incoming e-mails you can simplify the work and get more time for what is really important – the customer!
Survey&Report: Design your survey to suit the corporate identity
Would you like for your survey to suit the corporate identity with colours and fonts, or do you wish for the company logo to be included in the page header or footer? Survey&Report lets you decide the look of the survey and it is really easy to do.
HD-Advanced: Keep your promises with SLA
With the plug-in HD-Advanced you can administer SLA (Service Level Agreement) in HelpDesk. The function allows you to certify that the agreements toward customers regarding ticket handling times are kept. It can also be used for internal follow-ups. Furthermore, the SLA function handles reminders to make sure the SLA times are kept and will not be missed. You can create different SLA agreements for different objects, users, organisations or organisation groups. Reports are easily created and allow you to display how SLA times have been met.
Survey&Report: The survey tool with few limitations
The Swedish company Consentio Ledarskap AB has been using Survey&Report since the beginning of 2013. They perform leadership development trainings and use the survey tool for 360 degree feedback for the participants in their different programs.