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System Requirements for Artologik Survey&Report

Please note that the system requirements apply to version 6 and above.

Flexible, Modular Architecture

  Survey&Report is designed with flexibility in mind. The system is split into two independently deployable services:

  • Admin Service — where surveys are created, configured, and managed. This is the back-office experience used by your team.
  • Public Service — where surveys are published, and end-users submit their responses. This is the outward-facing component that your respondents interact with.

This separation means each service can be sized, secured, and hosted according to its own requirements. For most organisations, both services run side-by-side on a single Windows server — simple to deploy and easy to manage. But when your infrastructure demands it, the two services can be hosted on entirely separate servers: the Admin Service behind your internal network perimeter, and the Public Service exposed to the internet or a DMZ — with no shared filesystem or direct database access required between them.

Webserver

Applies only to On-Premise installations, where the program is installed on your own server (for SaaS subscriptions, the program is installed on Artisan’s servers).

The program must be installed on a web server that meets the following requirements:

  • Recommended: Windows server 2022 or 2025
  • Minimum: Windows server 2016   

The following must be installed on the server:

  • .NET Runtime 10.0.x
  • ASP.NET Core Runtime 10.0.x

Note that the .NET and ASP.NET versions must be the same (e.g., 10.0.5 for both).

Hardware:

  • Space on Hard Drive: 10 GB
  • RAM: 8 GB
  • CPU: Minimum 2 Cores 

Connection between web server and database:

  • The web server has to be able to connect to the SQL server.
  • The admin and public website's URL (web address) must use https (encrypted connection).

Database

Applies only to On-Premise installations, where the program is installed on your own server (for SaaS subscriptions, the program is installed on Artisan’s servers).

The database must meet the following requirements:

  • Recommended SQL Server 2022 or 2019
  • Minimum: SQL Server 2017
  • Microsoft SQL Express (limited SQL-server, free of charge from www.microsoft.com)

Hardware:

  • Space on Hard Drive: 10 GB
  • RAM: 8 GB

Please note:

  • Microsoft SQL Management Studio has to be installed to be able to manage the database. Install a version compatible with your installed version of MS SQL Server.

Reverse Proxy / Loadbalancer

Survey&Report requires, starting from version 6, that there is a reverse proxy in front that handles the external certificate and domain management.

For the IIS Reverse Proxy, the following is required

  1. URL Rewrite 2 - URL Rewrite : The Official Microsoft IIS Site
  2. Application Request Routing - Application Request Routing : The Official Microsoft IIS Site

Web browsers

This information applies to both SaaS and On-Premise installation.

Current versions of the following browsers are supported for the use of Artologik Surey&Report:

  • Mozilla Firefox
  • Google Chrome
  • Safari
  • Edge

Due to the web browsers’ own development, issues may still arise. We strive to solve any such cases as soon as possible.

Surveys can also be answered via smartphones and tablet devices.