Our customers about the survey tool

Survey&Report is an excellent survey tool, and it is possible to create any variation you can imagine. From quickly and easily creating and distributing registration forms to working with course evaluations and large-scale research projects. At Örebro University, the program is used by researchers, teaching staff, TA staff and students. Thanks to the versatility and flexibility of the program, we can offer a survey tool for every conceivable need.

Survey&Report, despite its complexity, is a user-friendly program, and if you count the plugins, there is a lot of additional functionality to use. In addition, the authorization management in the program works very well. There are good conditions for working with different roles and authorizations. The authorization management, the fact that all data is stored on servers in Växjö, and Artologik's solid work with information security and GDPR mean that we as a university can feel confident about how our data is handled.

The customer support is invaluable, and at every contact, I am amazed at how professional, accessible, flexible and educational you are. Many thanks!

The fact that Survey&Report suits all staff categories and is suitable for different types of surveys is a great advantage for us. The survey tool is offered to everyone at Lund University: teachers, course administrators, employees within the administration and researchers. Students who need to do surveys in connection to their dissertations also have access to the program.

The functions which I appreciate the most is definitely the construction and distribution of the surveys, as it is very easy and the user has got many question types to choose from. Distribution of surveys, as well as reminders, are also handled in a flexible way.

Most of those who use Survey&Report for course evaluations analyse the survey data within the program’s report function. But the options to export raw data to, for example, SPSS and the fact that the user can set the variable name, makes it also possible to get started speedily and make more statistical calculations in the program of your choice.

As system administrator I appreciate the first class support from Artisan. If I receive a user question which is difficult to answer I know I always get help promptly.

We at Fritid Helsingborg use the survey tool for various surveys and simple evaluations in larger and smaller formats. The strength is that the survey tool is easy to use and that you can generate numerous statistics from the program. I am very satisfied with your customer support. You take your time and are always helpful.

We use the software in order to perform student and teacher evaluations as well as for querying parents and companies. Survey&Report enables us to work in a very comfortable and professional way. The possibility to set conditions for the different survey questions is particularly useful. Furthermore I highly appreciate like the fact that Artisan reacts to customer needs in a very flexible and fast manner.

We chose Artologik, since other software solutions could not provide the same functionality with the convenience and reliability of Survey&Report. We especially appreciate the logical and simple step-by-step construction of the surveys, the multiple design alternatives and the automatic evaluation function that exports the results in a PDF file. Every month we send out multiple large surveys for our one million readers (visits/month).

We are using Survey&Report for a large amount of respondent surveys. The distribution of the surveys works perfectly and the program allows us to accurately schedule everything. A very important feature for us is that report readers can access their personal data and export their own reports.

The “aggregate reports” function facilitates the handling of our data processing directly in the program.

We are using Survey&Report in the quality management and controlling of our school. Regular surveys for our students, professors and our training enterprises are conducted with the software.

The fact that the program enables us to create and analyze surveys in a flexible way and thus facilitates our students to give anonymous personal feedback to their own teachers, supported our decision to use Artologik Survey&Report.

We use Survey&Report for evaluations of different internal trainings and for external evaluations where we, to mention one of our studies, created a paper survey which was sent to 6 500 respondents. We also do customer surveys both externally – as for example the Almedalen week – and internally.

The function I, and my clients, appreciate the most is the possibility to make paper surveys, which we can scan and get the result digitally. This saves many hour’s work. It is also great that you in one and the same survey can mix web- and paper surveys, regardless if it is a public survey or a respondent survey.

The program is easy to work with and logically built with a terrific help function. Should you, in spite of this, get stuck, the support is wonderful – friendly, capable and fast.

We are using Survey&Report to perform customer satisfaction surveys – both internally and externally. We are very much satisfied with the program’s functionality and reliability. Our requirements and expectations are fulfilled in all respects. The software’s structure is based on the workflow of a survey and built up logically, allowing us to perform surveys in a very effective manner.

We decided on Survey&Report mainly because of the program’s high degree of flexibility and its extensive template and report functions. Additionally, we appreciate the comprehensive layout settings, the possibility of creating multilingual surveys as well as the professional support.

We chose Survey&Report for three reasons: the price, good references from reliable clients, and a very smooth start-up process.The software is very stable and the users rarely have any problems. We particularly appreciated that we received a personal demo at the start, at which time we could ask questions about the software directly.

Survey&Report makes it possible for us to conduct member polls, which we haven’t been able to do before. It is a quick process to put together small surveys for our members.

The support at Artisan is really great! They respond quickly and very often they can offer a solution directly.

We use the program Survey&Report to create surveys but also to collect answers during meetings and events. Intuitive and easy to use - that is how the final users describe the program. The possibility to perfectly customize the survey design to our needs is great.

Also the reminder function is very usefull. Exporting the results from the program in Excel format allows us to save time for the processing data step. I would also like to emphasize the intuitive ergonomics of the program which allow to easily transfer skills and knowledge as well as the easy handling as the software is web based. Furthermore I am very pleased with the responsiveness of the Artologik suppport team.

We work quite a lot with survey templates and predefined reports and this saves a lot of time and effort. The survey tool is easy to use, offer a lot of possibilities and has few limitations. It is also user friendly for those answering the surveys and this was crucial for us. Our customers can answer the surveys via e-mail, via regular mail with a link to the survey, or on paper.

We use the analyse function to calculate a mean value on one or several question areas, as for example Organisational skills and Management.

The co-operation with Artisan and the support we have gotten from our contact person has exceeded all of our expectations. They give quick feedback and find solutions when we get stuck. We are very happy with choosing Artisan as our provider.