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Learn more about HelpDesk

We offer training sessions in HelpDesk for you to get as much as possible out of the program. The better you structure HelpDesk, the better use you get out of the support tool.

Based on how your organisation works we plan which users that is to take part in the different stages of the training and where the focus should be. When our experienced educators plan a course they start from the options below.


Below you can see our training rates.

User support - with Service agreement (per person)75/hour
Training full day (travel costs will be added)1,195
Training half day (travel costs will be added)695
Prices:All prices shown excluding VAT


The full-day education includes a lecture and practical training. We do a thorough walk through the program and complete different exercises in front of the computers for the participants to try for themselves. The day can be divided so that people with different user roles get separate training.


The half-day training gives an introduction to the program. We look at the different parts of the program so that users can start to work with the program on a somewhat lower level.


We also offer training online using Adobe Connect Pro, and the participants can follow on the instructor’s screen during the whole session. Our online training have an hourly rate, and you decide what we focus on – maybe there is a function you would like to know more about?