System requirements
Web browser
Applies to both SaaS and On-Premise installation.
Current versions of following browsers are supported
- Google Chrome
- Mozilla Firefox
- Safari
- Edge
Due to the web browsers’ own development, issues may still arise. We strive to solve any such cases as soon as possible.
Webserver
Applies only to On-Premise installations, where the program is installed on your own server.
(For SaaS subscriptions the program is installed on Artisan’s servers.)
The program must be installed on a web server that meets the following requirements:
- Windows Server 2012, 2012 R2, 2016, 2019 or 2022
The following must be installed on the server:
- Web server program: IIS 7 or later
- .NET Framework 3.5 SP1
- .NET Framework 4.7 or later
- CGI, ISAPI and ASP.NET
- WCF must be activated on the server
Hardware:
- Space on hard drive: 10 GB
- RAM: 2 GB
The web server has to be able to connect to the SQL server using OLE DB and ODBC > version 12.
Database
Applies only to On-Premise installations, where the program is installed on your own server.
(For SaaS subscriptions the program is installed on Artisan’s servers.)
The database must meet the following requirements:
- Microsoft SQL Server 2012 or 2012 R2, 2014, 2016, 2017, or 2019
- Microsoft SQL-Express (limited SQL-server, free of charge from www.microsoft.com)
Hardware:
- Space on hard drive: 4 GB
- RAM: 4 GB
Please note:
Microsoft SQL Management Studio has to be installed to be able to manage the database. Install a version compatible with your installed version of MS SQL Server.