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System requirements

Web browser

Applies to both SaaS and On-Premise installation.

Current versions of following browsers are supported

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Edge

Due to the web browsers’ own development, issues may still arise. We strive to solve any such cases as soon as possible.

Webserver

Applies only to On-Premise installations, where the program is installed on your own server.
(For SaaS subscriptions the program is installed on Artisan’s servers.)

The program must be installed on a web server that meets the following requirements:

  • Windows Server 2012, 2012 R2, 2016 or 2019

The following must be installed on the server:

  • Web server program: IIS 7 or later
  • .NET Framework 3.5 SP1
  • .NET Framework 4.7 or later
  • CGI, ISAPI and ASP.NET
  • WCF must be activated on the server

Hardware:

  • Space on hard drive: 10 GB
  • RAM: 2 GB

The web server has to be able to connect to the SQL server using OLE DB and ODBC > version 12.

Database

Applies only to On-Premise installations, where the program is installed on your own server.
(For SaaS subscriptions the program is installed on Artisan’s servers.)

The database must meet the following requirements:

  • Microsoft SQL Server 2012 or 2012 R2, 2014, 2016, 2017, or 2019
  • Microsoft SQL-Express (limited SQL-server, free of charge from www.microsoft.com)

Hardware:

  • Space on hard drive: 4 GB
  • RAM: 4 GB

Please note:

Microsoft SQL Management Studio has to be installed to be able to manage the database. Install a version compatible with your installed version of MS SQL Server.