Efficient HR support with Artologik HelpDesk
Guide your employees through HR support
Helping your Human Resources teams connect with your employees is crucial to keep everyone engaged in your initiatives. Our ticketing system, Artologik HelpDesk, offers the right tools to make this possible. Employees can submit inquiries through tickets, which your HR teams can manage effectively using priority settings, ticket categorisation, and delegation. HelpDesk centralises and secures employee data, automates routine tasks, and ensures legal compliance, while helping growing businesses move beyond manual, paper-based processes with efficiency and confidence.
"At Scania, we have a wide area of use for Artologik HelpDesk. We have over 10 000 users of HelpDesk within the Scania Group with very high standards regarding function and performance. We use HelpDesk for our daily ticketing management, for example IT-requests, access requests to enter a certain building, ordering prototypes from our mechanical shop, measuring tasks and internal orders for work wear."
Autonomy, visibility, security
Provide your employees with a single, easy-to-use software for all HR-related requests. Employees can submit tickets ranging from conflict management and salary adjustments to training and new hire onboarding. With HelpDesk, it is possible to assign each request to the right HR entity, ensuring fast handling, clear follow-up, and a smooth employee experience.
Improve internal communication
Offer your employees a new option to contact you about vacation requests, salary-related inquiries, conflict resolution, and feedback, while ensuring all questions are efficiently managed. Also, you can follow up individually since the tickets for one person are kept in their profile.
Create tickets from anywhere
Whether at the office or working remotely, employees can easily submit tickets anytime. Publish user-friendly forms on your intranet to simplify the process even further. With SSO, they can log in to the HelpDesk directly from your network or submit requests through integrated web forms.
Streamline support for every ticket
HelpDesk organises all employee requests and ensures they reach the right people quickly. Employees can easily track the progress of their tickets and communicate directly with support teams to provide updates or ask for additional information, whilst keeping everything clear, secure, efficient, and transparent.
Web Forms
Simplify Ticket Registration with our Web Forms
Use our Web-Form Builder to create and design intuitive web forms for easy ticket registration. The web forms automatically generate tickets in your HelpDesk, providing efficient support for your employees, customers, or citizens. With customisable features such as self-service access via My Pages and branching logic, it's the perfect tool for e-services, intranets, and customer portals, allowing customers to view their tickets and register new ones via web forms.
Try for Free for 30 days
We are happy to help you customise your test page to suit your specific needs. This allows you to get a flexible and independent impression of our software and its features. Register now and receive your free 30-day trial site without obligations.
Please provide your business e-mail. Note that test sites are not sent to private e-mail addresses.
All data entered is private, and we treat your personal data with confidentiality in accordance with GDPR. Your trial will end automatically.