Efficient customer support with Artologik HelpDesk
Strengthen your customer support
Looking for a powerful tool that supports multichannel communication, such as forms, email, and phone, all in one place?
Artologik HelpDesk helps you deliver responsive, high-quality customer support while continuously improving your service. Our flexible solution adapts to your organisation and meets your requirements for availability, reliability, traceability, and assessment.
"We chose Artologik HelpDesk because we were looking for a smart online support software that could easily be customized. With the help of program settings we could adapt the HelpDesk workflow to our internal system structure. We especially appreciate the simple..."
Prioritise your tickets
By responding promptly and delivering timely solutions, you strengthen customer trust and build lasting loyalty. Set up alerts and reminders to stay on top of your tickets and maintain steady progress.
Integrate with other tools
Use our REST API to integrate Artologik HelpDesk with your other tools, in order to fetch and send information to HelpDesk. That way, you streamline your workflow and improve your services.
Highlight your staff knowledge
Some of the queries you receive may involve complex issues that require specialized knowledge. To ensure they are handled correctly, it’s best to delegate these tickets to support members with the appropriate expertise.
Collect customers’ feedback
When linked together, our HelpDesk and Survey&Report software can work wonders. Gain insights into what your customers think of the support you provide them.
Try for Free for 30 days
Customise your trial site to suit your organisation and test as much as you wish during 30 days. Free of charge and without obligations.
Please provide your business e-mail. Note that test sites are not sent to private e-mail addresses.
All data entered is private, and we treat your personal data with confidentiality in accordance with GDPR. Your trial will end automatically.