Frequently Asked Questions

You can book anything that can be shared, whether material or immaterial. For example: specialised equipment in core facilities, licences for cloud software, meeting rooms, facilities for sport venues, vehicles in a car pool, and much more. The tool is flexible and can be tailored to fit your specific needs.

Yes. You can book multiple resources for the same time period using the search feature. Use the available filters to quickly find the resources you need, such as rooms or equipment, and add them to your booking.

Yes. When creating a new booking, you can choose whether it should be a one-time booking or a recurring booking. That can be scheduled daily, weekly, monthly, yearly, or according to a custom schedule that fits your needs. You can also create bookings that span multiple consecutive days.

Yes. You can require bookings to be submitted as requests to be approved instead of allowing users to book resources directly. Booking requests are sent to the designated users for review. The approval requirement can be granted to whole organisations and / or specific users. The approvers can accept, modify and reject the request as well as send messages from the requests to the users. Requests cannot be submitted for time slots that are already booked.

Yes. You can define which users are allowed to book which resources at what times. Specific booking time windows can be configured for each resource, making them available for booking only during designated periods. You can also restrict how far in advance or how close to the booking date users are allowed to make reservations, ensuring that resources have sufficient time for preparation or follow-up. This is especially useful for resources such as equipment that needs cooling off, or meeting rooms that require cleaning or preparation before the next booking.

Yes, you can restrict users from making bookings for a specific object during designated time periods. This can be useful for occasions such as public holidays and maintenance time or if you want to block some time after each booking to allow cleaning. You can also define opening hours and schedules for each bookable resource.

Yes. EZbooking provides flexible pricing options for bookings. You can choose from different pricing models, such as hourly rates, or define different prices based on the booking duration. Pricing exceptions can also be created. For example, external users can be charged a higher rate, while employees can book the same resources at a discounted price or even free of charge.
In addition, our EZ-Equip and EZ-Order plugins allow you to charge for the use of additional equipment and order items.

With EZ-Timelog, you can charge based on the actual time used rather than the booked time.

EZ-Project enables you to charge bookings to specific projects and even allocate a prepaid balance of hours that can be used for project bookings.

All users in EZbooking belong to an organisation, and the software provides several user roles with different levels of access and permissions.

The System Administrator has full administrative rights and can access and edit all information, settings, users, organisations, and resources in the system.

The Organisation Administrator manages users within their own organisations and has limited administrative rights compared to the System Administrator.

The Object Administrator is responsible for managing specific resources and can be assigned responsibility for a defined set of objects, such as all equipment in a laboratory or all meeting rooms in a building. They can manage these resources; create new ones and configure access rights for users. 

The Receptionist can make bookings on behalf of other users and has access to user information.

In addition, some plugins include dedicated administrative roles, such as the Project Administrator in EZ-Project and the Order Administrator in EZ-Order. This flexible role-based permission system allows organisations to assign responsibilities according to each user's needs.

Yes. Booking permissions can be assigned to individual users, groups of users, or all users. You can also use object levels to further define booking rights. 

Yes. Management permissions are controlled through user roles and specific connections to resources.

Yes, it is possible to connect EZbooking with Outlook to create and edit a booking directly from your calendar. For more information and technical requirements, please contact us!

Yes. You can use your own room displays and install our EZ-Display plug-in on them. The information regarding the bookings will be shown on your screens informing the by-passers about the current and upcoming bookings, and will also allow them to book an available room directly on the touchscreen. EZbooking is compatible with both iOS and Android devices. Find out more about EZ-Display.

Yes, it is absolutely possible to make bookings from different devices, e.g. a smartphone or a tablet. This gives you greater flexibility and allows you to book at anytime from anywhere: whether you are at home, at work, or on the go.

Yes. You can generate a variety of reports to analyse resource usage. Reports are available by day, resource, user, and organisation. In addition, the occupancy report provides an overview of each resource’s booked time as a percentage of its available time.

Yes, you can. We offer a free 30-day trial period with the full version of EZbooking, giving you access to all features so you can fully evaluate our software. During the trial, you can customize your site to suit your organisation and explore the software at your own pace.
We are happy to assist you with setting up the trial licence according to your needs - free of charge and with no obligations. Sign up today to get your free EZbooking trial site.